First, make sure that your ticket have been purchased from Eventfinda, and not from another ticketing agency or company.
The tickets will have the Eventfinda logo if purchased from us.
Next, check the Terms & Conditions printed on the ticket.
Generally speaking, once tickets have been purchased, they cannot be refunded.
For example:
- You have purchased the wrong number of tickets, or wish to change them.
- If you have purchased tickets and no longer want to attend, or wish to attend a different date or venue.
Tickets may be refunded due to cancellation of the event or other exceptional circumstances.
If you cannot find your tickets, login to Eventfinda and download them again here.